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Alert icons highlight the monitored components with issues.


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DBA Services You Can Rely On

SQLRDS by DBInsight implements a best practice framework for database administration and monitoring that prevents data loss and maximises your SQL Server’s performance and system uptime. The SQLRDS Monitoring Service watches over your SQL Server environment and alerts on any current or impending issues. Alerts, performance data and trends can be visualised via the SQLRDS web portal or mobile phone App.

If Murphy’s Law does strike then DBInsight’s DBAs will work with you to get your SQL Server back up and running as quickly as possible.

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For the Business

Increases user productivity and reduces business costs by:

  • 01 Eliminating avoidable system downtime
  • 02 Eliminating data loss due to backup or high availability system failures
  • 03 Quickly identifying performance issues that degrade user system response times.
  • 04 Identifying impending capacity issues that will impact user system uptime.
  • 05 Frees up your in-house DBA\IT resources so they can focus on tasks that matter most to the business.

For the IT Team

SQLRDS benefits for the IT Team include:

  • 01 Cover your internal DBAs during annual leave or prolonged absence
  • 02 On call experienced DBAs available to resolve major/complex issues.
  • 03 Reduces the timeframe for identifying and resolving SQL Server issues
  • 04 Provides accurate capacity data for planning future hardware upgrades or cloud migrations
  • 05 Upskill your internal staff via mentoring and knowledge transfer

SQLRDS Monitoring Service includes a number of service plans including a self-service SQLRDS Monitor to fully managed service options


SQLRDS Monitor Features and Benefits

Reduced Support Costs

Icon Support staff don\'t have to learn or be trained in multiple monitoring tools. The SQLRDS Monitor can monitor your on premise and cloud based SQL Server environments. The health of all SQL Servers can be determined via a single pane view

Low Total Cost of Ownership

Icon No monitoring infrastructure or licensing is required by the customer. The SQLRDS Monitor environment has high availability built-in. Upgrades and monitoring rule definitions are managed by DBInsight

Thresholds and Scheduled Downtime

Icon Monitoring thresholds and scheduled downtime can be configured per server group or individual server. Monitoring scheduled downtime can be configured for oneoff or recurring scenarios via the SQLRDS Web Portal or by replying to email alerts

Comprehensive Monitoring

Icon Optimised Windows and SQL Server monitoring is automatically deployed to proactively alert on current and impending issues. SQLRDS Monitor can also monitor non SQL Server components including Web site, IIS/Apache, MySQL, MS Exchange, File servers, VMware hosts and Amazon Web Services performance data

Multi-Instance and Cluster Aware

Icon SQLRDS Monitor efficiently monitors all SQL Server instances on a server. In addition, SQLRDS Monitor is Cluster and Availability Group aware

Highly Secure

Icon SQLRDS Monitor does not require Sysadmin rights to the SQL Server. All monitor data is transferred via the encrypted protocol HTTPS. Server configuration information is encrypted

Alerts With HOW-TO Hints

Icon Alert details include helpful HOW-TO hints on how to investigate and resolve the issue. In addition, DBInsight provides a Common Alerts reference guide that describes the common alerts and how to investigate and resolve the issue

DBA Support Available

Icon Unlike other monitoring software vendors, we don\'t just provide the monitoring software, we also provide DBA support if you need assistance in resolving identified issues

How it Works

SQLRDS Monitor is based on the award winning LogicMonitor cloud monitoring solution, however, extensive customisations and enhancements have been implemented to monitor and visualise the SQL Server components. The customisations/enhancements are based on DBInsight's 20 years experience in monitoring and supporting large complex SQL Server environments

  • Icon A lightweight data collector is deployed to the SQL Server
  • Icon The data collector uses WMI, SNMP and Powershell to capture the monitored data
  • Icon Monitoring rules are preconfigured and auto discovered during the monitor initialisation
  • Icon Monitor data is sent back to a central database using an encrypted communications protocol
  • Icon Critical alerts are sent via SMS and email, non critical alerts are sent via email, alert escalation rules manage delivery
  • Icon Alerts come from our data centre, so even if your system goes down, you'll still receive alerts
  • Icon Visualise the alerts, health dashboards and performance data from anywhere using the SQLRDS Monitor web portal
  • Icon View and acknowledge alerts via the free mobile application or mobile email client


Kind words from our valued customers

Testimonials Icon “We found the DBInsight Monitor tool to be a highly effective way of monitoring the performance of our mission critical servers. In particular it has provided us with detailed information about our SQL environment, including internal SQL memory pressure, blocking locks root cause and VM Snapshot backup failures due to overruns. This has allowed us to take a more proactive view to problem solving, and therefore a saving in time and other important resources.”

Jim Gordon, IT Manager, Deaf Services Queensland

Testimonials Icon “DB Insight has been utilised by our group of companies for several years. I cannot recommend them highly enough. They are fast, competent and professional. They have solved every problem we have encountered and the service is outstanding. We simply cannot speak highly enough of them. They communicate in laymen’s terms (Plain English), explain what they have done and their charges are very fair and reasonable. We have had no hesitation in recommending Rob and the team to other organisations in our industry. We wish Rob and the team all the best! Thank you sincerely for all your efforts.”

Craig Young, Director, Impact Financial Services, Sydney, NSW, Australia

Testimonials Icon “When we engaged DBInsight to perform a comprehensive SQL Server health check, we had great expectations. But then we got so much more than we expected. Expertise and attention to detail is second to none. Our system is so much better for it now.”

Martin Kammann, Owner, Autag Pty Ltd, Brisbane, QLD, Australia

Testimonials Icon “Thank the 7 gods we found this bloke. We have had a pile of crap dumped on our lap many times thanks to other incompetent IT providers and Rob has been the one to sort it out. In fact, he is considered the Grand Wizard of SQL by us. Rob, despite being a QLD’r, clearly does not sleep. We have had alerts at ridiculous hours and Rob has fixed them. No issue. If only we could sprinkle Rob Dust on all of our IT providers. Now nobody likes IT people because they speak a different language and send you big bills that you understand even less. Rob is unique in that he speaks English (IT perspective) and his bills are modest. In short, we like Rob. We like DB Insight. Use them.”

Craig Young, Director, Impact Financial Services, Sydney, NSW, Australia

Testimonials Icon “As a tech startup with a global market, we had to ensure that our database was scalable, secure and highly available. We engaged DBinsight as our virtual DBA and Rob has been absolutely brilliant. Using SQLRDS Monitoring tools, Rob and team are alerted to and respond to any issues before we are aware of them. I couldn’t recommend DBInsight more highly.
Whether you are a startup or a mature business, if you value your data, then you need to ensure that the right expertise is at hand always. Rob is the best SQL DBA technically, speaks in plain English (not tech speak) and is a pleasure to work with. Do your business a favour and call DBInsight.”

Aidan Gani, Chief Technology Officer, WorkApp Pty Ltd

Testimonials Icon “We have been relying on Rob from DBInsight to help with our Azure SQL Server database since September 2015.We initially engaged him when our database was at 60GB and we were experiencing high CPU/IO, whilst on the highest pricing tier offered by Azure SQL (at the time it was P3).
He quickly got our queries under control, but more remarkably, with his continued help we were able to remain on the same pricing tier as our client base more than doubled and our database grew to over 800GB.
Recently, just as it looked like we were going to have to scale up due to database size, Rob helped out again and reduced the database to less than half – thus allowing us to remain on the same pricing tier for the foreseeable future.
Rob has also provided SQL training to my team which was great in raising the overall awareness of what to consider when writing application code that will invariably require access to the database.
So Rob has saved us money – no doubt about it – but there is something more important and valuable to us – Rob provides us peace of mind – knowing that he is always there to help fix the database when things go wrong – to me, that is priceless.
Having Rob help out when required is a great solution for us, and in my opinion more effective and cost effective than an inhouse DBA. Rob gains experience from helping out a bunch of clients which means that he can always recommend new and improved ways that we could/should do things.
'To Rob, I say, thanks heaps for all your help over the years – you have kept us running.
Not surprisingly, I definitely and unequivocally recommend Rob and DBInsight to any organization with a database – be it, on-prem or cloud.”

Mike Van Radars, Inspect Real Estate

Testimonials Icon “Using the DBInsight monitoring service, has given us invaluable insights to our HADR environment. Along with the support provided by DBInsight it has given us the comfort and confidence to focus on further expanding our business.”

Rob Camilleri, CIO, Money3

Testimonials Icon “Going the extra mile”
“No matter how big or small the task, DBInsight have always shown a high level of professionalism and commitment to doing the task right. DBInsight address more than just the task at hand: going the extra mile to document and plan against possible issues that may arise in the future.”

Roy Adams, RACS Director

Testimonials Icon "The SQLRDS Plus service provides peace of mind that the fundamentals of our mission critical database services are expertly monitored and managed. Beyond this, access to a highly experienced team of DBA consultants has helped us improve application performance, maximise the use of our cloud resources, and enabled us to deliver a more responsive service to our customers."

David Perske, Director, Resolution Technology